Running a social media marketing campaign is only one part of the equation. The other part is tracking it to see if it is effectively working for you. You cannot make the mistake of making any assumptions when it comes successful social media marketing. You should know whether a tactic is giving you results or not before you start losing money. Because after all, you need a positive return on investment from your marketing.
That said, Facebook can be an incredibly powerful way to use social media for advertising. It’s a database of information that you can use to deliver targeted ads to your ideal customers. If you amplify content that’s set up to produce engagement (likes, shares, comments) such as a viral video, you can generally lower the cost of your advertising, so keep that in mind.
Our digital team utilizes Sprout Social for its social media management, which allows the team members to monitor clients’ social media mentions, engage with brand advocates, schedule content in advance, and utilize reporting tools to inform future strategies. As our hotel clients’ guests view social media as a virtual concierge, we find it essential to have a tool to streamline real-time communication. - Jennifer Hawkins, HAWKINS International Public Relations Inc.
Achievement in almost any area of your life will be dependent upon other people. In this case, it’s your future customers and your current customers. Actively cultivating and curating your brand’s online presence is the investment required to achieve an effective social media marketing strategy. Our full services social media marketing company can help you give your all to your investment through our social media management and social media advertising services. We’d be happy to talk to you and see which avenue is best for your business.
Very helpful article @Dylan but I want to share my knowledge I prefer social camp. Social Champ has very impressive feature more interesting is recycling post which helps me in gaining more generic traffic , also it has team feature so I can share my account with another team member so that they can easily manage my social accounts I recommend you to try it must you can feel difference on your self and also its 14 days trial version is free!
After you complete a listening campaign, put the information you gather into a report. Make sure your social listening report is actionable. For instance, if you discover a sentiment issue, the next step would be to focus on social media PR. It’s easy to get caught up with social media reports so maintain a healthy balance between actual listening and reporting. Always prioritize actual listening and acting on insights.
A company’s social media presence can also be amplified using these solutions by automatically sending messages using different social media platforms. They likewise enable companies to integrate their social media activities with their respective marketing programs. This functionality has lead the way to the increased use of social media management software. An industry report has revealed that the primary reason for the increase in the use of the solution is its ability to improve brand awareness.
Remember: Your content marketing strategy should define your social media marketing strategy – not the other way around – because it’s always best to evaluate each social channel against your strategic goals and audience needs before you distribute content there. And when you turn this evaluation into an actionable plan, everybody on your team will know where, when, and what they should be posting on each channel, as well as what their efforts are meant to achieve.
In my post last year covering social media strategy suggestions for 2014, I stressed tactics such as creating a social media marketing plan and sticking to it, going above and beyond in social media customer service, embracing mishaps, and so on. Let me assure you, these strategies are all still critical, but with the New Year upon us I have some new and improved tips up my sleeve to add to your social media marketing plan for 2015.
If Facebook is your game, then try out Social Insider: www.socialinsider.io. Social Insider allows digital marketers to compare their Facebook page with an unlimited number of competitors they want. They get all the history data, insights about paid growth vs. organic growth, active fans, posts and engagement insights. Hope it’s useful for you guys 🙂
Websites such as Delicious, Digg, Slashdot, Diigo, Stumbleupon, and Reddit are popular social bookmarking sites used in social media promotion. Each of these sites is dedicated to the collection, curation, and organization of links to other websites that users deem to be of good quality. This process is "crowdsourced", allowing amateur social media network members to sort and prioritize links by relevance and general category. Due to the large user bases of these websites, any link from one of them to another, the smaller website may in a flash crowd, a sudden surge of interest in the target website. In addition to user-generated promotion, these sites also offer advertisements within individual user communities and categories. Because ads can be placed in designated communities with a very specific target audience and demographic, they have far greater potential for traffic generation than ads selected simply through cookie and browser history. Additionally, some of these websites have also implemented measures to make ads more relevant to users by allowing users to vote on which ones will be shown on pages they frequent. The ability to redirect large volumes of web traffic and target specific, relevant audiences makes social bookmarking sites a valuable asset for social media marketers.
One of our monthly checks here at Buffer is to visit each of our social media profiles and make sure that our profile photos, cover photos, bio, and profile info are up-to-date and complete. It’s a key part to our social media audit. A completed profile shows professionalism, cohesive branding, and a signal to visitors that you’re serious about engaging.
Since social media marketing first came to be, strategists and markets have been getting smarter and more careful with the way they go about collecting information and distributing advertisements. With the presence of data collecting companies, there is no longer a need to target specific audiences. This can be seen as a large ethical gray area. For many users, this is a breach of privacy, but there are no laws that prevent these companies from using the information provided on their websites. Companies like Equifax, Inc., TransUnion Corp, and LexisNexis Group thrive on collecting and sharing personal information of social media users. In 2012, Facebook purchased information from 70 million households from a third party company called Datalogix. Facebook later revealed that they purchased the information in order to create a more efficient advertising service.
If you are looking for a tool that will not only allow you to schedule posts for all your social media accounts, but also to receive detailed reports and keyword searches at the same time within a single stream, you may want to give Sprout Social a shot. Currently, the app provides supports for several major social platforms, including Facebook, Twitter, Google+, Twitter, and LinkedIn. You can also schedule posts and monitor social media activity on the go, since Sprout Social also comes as a mobile app for both Android and iOS.
This is where social media management software (SMMS) comes in. To better discuss this technology, it is prudent to ask, what does social media management software do for you? These new type of solutions aid organizations with the way they participate in important social media conversations. These conversations include blogs and social media platforms such as Twitter and Facebook, along with other forms of online communities. These tools are also imbued with new listening technologies, through which businesses can learn how people view their organizations. These functionalities accurately describes the true definition of social management software.
I love Twitter; it’s probably my favorite social platform. I’m not as active on Instagram, but I know a ton of people swear by it. This is why SocialRank is so great. It helps manage your followers on both platforms — Twitter and Instagram — so you’re not just accruing followers, but you’re also getting to know who they are and what they like. Honestly, it’s great to have a ton of followers, but what good is it if you don’t try and get to know most of them? After all, they’re your audience — if you care about appealing to them, SocialRank is a solid social tool to add to your toolbox.
This powerful platform lets you listen, analyze and engage with social media mentions. It gathers every bit of information about your brand, products and solutions—even when your company handle is not explicitly used by the customer. It uses advanced text analytics to route social messages to the right people. It also enables advance management and closed loop handling. Clarabridge allows your company to monitor conversations happening about your business, even when your brand name is not mentioned. In addition to social media management with regard to conversations and trends, you’ll be able to have insights into the history of customer engagement. This ensures that the loop is closed on all customer inquiries and issues. You can also find trends in consumer issues to proactively address, and perhaps eliminate, in the future.
LinkedIn provides a variety of opportunities to put your best foot forward by showcasing your work and promoting yourself visually. Link to your articles in your profile, your portfolio in your achievements, and your slideshows as part of your background summary. Try to think of LinkedIn as a scrapbook of all of your shining professional successes and achievements.
Advertising refers to the amount of ad spend that you’re going to invest in social platforms. This is up to you to determine. If you want to leverage social ads throughout your strategy, then be sure to build that into your budget. If not, then you’ll probably be relying on organic reach, which means more budget spent on labor. Be sure to incorporate that into the budget as well.
The best place for customer care lies on social media. Before brands got involved, it was created solely for communication, and that is still its core foundation. Customer interactions allow for the public opportunity to make complaints right. It’s also a place to enhance your relationship with them further by following them back, recommending additional products, and creating an open line of communication.
Too often, businesses fail to secure all of the relevant social media profiles prior to kicking off a formal social media strategy. That's why I highly recommend KnowEm. KnowEm allows you to check for the use of your brand, product, personal name or username instantly on over 500 popular and emerging social media websites. By securing your social media identities you will maximize brand equity. - Kristopher Jones, LSEO.com
Friends+Me is another prime player in the social media management tools family. While Friends+Me puts the highest emphasis on Google Plus features, many other social platforms are supported. Friends+Me appears to get rave reviews from users, and has a beautifully designed website with plans available based on the size of your business. And yes, there is a free plan!
Last but not least, the reason that is most likely to lead to ROI: increased inbound traffic. Without social media, your leads are limited to people who are familiar with your brand and people who find you by searching ranked keywords. By increasing your social media content frequency and expanding your social media channel presence, you are adding another path back to your site. And as a result, you’ll receive higher traffic, as well as more conversions.
If you only have an editor or two managing the content marketing process, the bandwidth for consistent distribution and conversation monitoring may be limited to a few outlets; however, if you have a full team of writers, editors, and other distribution partners at your disposal, the extra manpower (or womanpower, see above) affords increased flexibility and control to manage content across many more channels.
A number of the top social media management tools will offer integration with popular CRM systems. Zoho Social, unsurprisingly, integrates with the company's CRM offering. In that particular scenario, Zoho Social will record every person who has engaged with your company on a connected social media channel. From there, you can add them to Zoho CRM as a lead from within the software.
Have you ever looked through the people you follow on Twitter or Pinterest? You probably see about .05% of things they tweet or pin. I’m grabbing this metric out of thin air, but since everyone who’s anyone is on social media, even if you are posting regularly your followers are probably not very engaged with your brand. The number of people following you can only take you so far. “Twitter is sort of like the ‘live TV’ of social media,” according to Marketing Land’s Danny Sullivan. “If you’re not tuned in to catch a particular tweet live, then you’ve missed it.” This doesn’t apply just for Twitter, the reach of Facebook’s organic posts has drastically dropped making it much more difficult for brands to stand out, even if you’re following their page (we’ll get into this more in tip #3)…