Sendible has a range of pre-designed templates to help you create in-depth social media reports for your clients and team members. The ready-to-go social media reports provide an instant snapshot of your social activity. Alternatively, you can create your own report by choosing from over 250 modules. Once your reports are looking good, you can arrange to send them via email on a regular basis.
A brand can have far better success with a relevant vlogger with 50k subscribers rather than an influencer with 2m fans. This change comes from the changing algorithms, the users’ cautiousness when it comes to fake stories, and the genuine need of belonging in a community. People have more chances to connect with an everyday blogger who found growing success rather than a top model who may be working with multiple brands every week.
TweetDeck has been around a long time now, and there's a reason for that: It's one of the best and best-priced (what can beat free?) ways out there to be a part of the Twittersphere. The multi-columned layout makes it easy to follow several conversations at once, and scheduling content is a snap. Twitter moves so fast, but TweetDeck makes it doable and even enjoyable.   - Starr Million Baker, INK
Concerned about how Facebook’s latest algorithm updates might affect your brand’s performance on the platform? Questioning where your Facebook ads might appear across its network of sites, including on Instagram and Messenger? Curious as to whether user trust has deteriorated to the point where social media is no longer a safe space for your brand to play at all? You’re not alone.
Notice that each of these accounts has a consistent voice, tone, and style. Consistency is key to helping your followers understand what to expect from your brand, so they know why they should continue to follow you and what value they can get from your social accounts. It also helps keep your branding consistent even when you have multiple people working on your social team.

Those who rely on Twitter to get their message across will find much to like about Followerwonk. This tool comes with a variety on analytics tool which will help you determine everything there is to know about your audience, including their location and the hours during which they are at their most active. This will enable you to target your posts and increase their impact, because they will be read by more people. You can also do the clever thing and integrate it with Buffer, and set it to post schedule posts automatically at the time your readers are on Twitter.

Every social media conversation surrounding your brand is important. And the more it spreads across the social network, the better your “reach” becomes. So reach is nothing but a metric that lets you understand how far you are able to connect with your audience. It gives you a fair idea of the potential size of your audience, which obviously gives you clarity on improving your approach.
And although the study didn’t go into a great amount of detail on which types of photos did best, an underlying theme was that images of people and faces tended to garner more +1’s (admiration) while images of pets, food, and even memes enjoyed more shares.  Finally, images that featured positivity in some aspect – including quotes, inspiration or good things happening in the world also tended to be popular among the Google+ using crowd.
What’s cool? One feature SocialOomph has–even on the free level–that sets it apart is its ability to allow you to manage your Twitter followers and your direct messages box from within the app. The tool also allows you to save and reuse social posts, for when you want to use posts as part of a campaign or get an extra boost out of your top performing content. They also recently added the ability to schedule pins to your Pinterest boards in advance.
Because social is so critical to building strong brands, it’s important for your team to maximize how they use it (and what tools they use) to make that job easier. There are plenty of free social media tools out there to help your team save time and money. To stay current on those options, check out the updated list below of eight free tools that can simplify your team’s social media marketing:
Social managers must schedule posts, respond to questions, manage communities and participate in conversations. Leading companies combine their social customer service effort with their social media management programs. Social customer service includes routing customer service issues to the right department, updating customers about outstanding issues and closing the loop with the customer by seeing issues through to resolution.

That said, Facebook can be an incredibly powerful way to use social media for advertising. It’s a database of information that you can use to deliver targeted ads to your ideal customers. If you amplify content that’s set up to produce engagement (likes, shares, comments) such as a viral video, you can generally lower the cost of your advertising, so keep that in mind.


Ultimately, it's about bringing social analytics full circle to prove ROI to your executive team. Synthesio shines here with a full-blown ROI tab of analytics tools to chart the progression of a social user to a follower and a follower to full-blown customer acquisition. This also plays into Synthesio's creative analytics tools for community analysis, using techniques including psychographics to break a customer base down into an ecosystem. It's into this ecosystem that enterprises can market social campaigns at audience segments based on their professional fields, personal interests, or brand preferences.


You’ll be able to drill down into traffic from social and isolate specific elements of activity, such as individual links. I’ve used this for differentiating between different content formats, such as text vs. image vs. video updates for the same campaign. You can overlay ecommerce goals and conversion data to see what is adding the most value, and use the learning to fine tune your social marketing.
If you believe that the “voice” of your social posts has been putting potential customers off, then conduct an A/B test. Run a test post with two different versions of copy, measure the performance of both posts, and choose which one performs better. This will not only help you become more efficient with your marketing tactics, it will also help you to appeal to your audience more effectively.
What type of messaging? If we’re trying to generate clicks, then our message would be something simple like, “See the highest-quality heavy machinery you’ve seen in your life” or something like that. The appeal would likely be to the quality of our machines (because our audience probably cares more about that then price) and our CTA is to see our machines by clicking.
Likeable Local is a unique social tool thatany company can find useful. Driven by a passion for small business success, Likeable Local helps generate leads and referrals through its platform, as well as share content to social platforms. It also offers tools to boost your reach and manage your online reputation through built-in keywords so you can engage in the right conversations.

For businesses with a large cadre of social presences, multiple social marketing campaigns running simultaneously, and a growing global footprint, the less expensive tools may not cut it. If you're willing to pay for them, then tools such as Brandwatch Analytics, Crimson Hexagon, Talkwalker, Synthesio, Sysomos, and Brand24, arm enterprise organizations with a sleeker, more powerful class of social analytics tools.

Publishing & RSS – Buffer has the basic publishing features such as scheduling and adding posts to a queue but it is not made for evergreen posts. Meaning, it will not let you upload hundreds of posts and then recycle them, or publish them on your social media until you tell it to stop. It does have the RSS feed that helps you publish posts from blogs.


Are there industry events, media innovations, or consumer behaviors on which your content distribution can capitalize (e.g., livestreaming video consumption habits, device-specific capabilities like memojis, popular memes that are capturing attention)? How might these impact the tone/velocity you should adopt for distribution? Are there controversies or algorithm shifts that might be cause to reconsider their value to your brand?
Oktopost is the first solution to establish the ROI of social media, bridging the gap between social media and lead generation. Oktopost delivers the true business value of social media, generating new sales and integrating marketing and sales in today's social-centric marketplace. With Oktopost, companies can say for the first time: "This new customer came from this LinkedIn post!" or "This Tweet brought us $XXX in sales!" Oktopost enables users to track closed sales back to the originating social media interaction - whether this is a Tweet, LinkedIn post or Facebook update.

The 2008 US presidential campaign had a huge presence on social networking sites. Barack Obama, a virtually unknown Democratic candidate, utilized 15 different social media websites to form relationships with the millions of American citizens who utilize those networks. His social networking profile pages were constantly being updated and interacting with followers. By the end of his campaign, Obama had 5 million social media network supporters (2.5 million on Facebook and 115,000 on Twitter). The use of social networking sites in his marketing campaign gave Barack Obama's campaign access to e-mail addresses, as posted on social network profile pages. This allowed the Democratic Party to launch e-mail campaigns asking for votes and campaign donations.[25]

The SMMS market is a highly-fragmented one, owing to the number of vendors offering them and the constant innovations that keep companies competitive. Continuous product and service portfolio expansion is seen to drive competition further up, with developers high up in the ladder seen to gain further competitive edge by coming up with more advanced and innovative solutions.
Facebook had an estimated 144.27 million views in 2016, approximately 12.9 million per month.[114] Despite this high volume of traffic, very little has been done to protect the millions of users who log on to Facebook and other social media platforms each month. President Barack Obama tried to work with the Federal Trade Commission (FTC) to attempt to regulate data mining. He proposed the Privacy Bill of Rights, which would protect the average user from having their private information downloaded and shared with third party companies. The proposed laws would give the consumer more control over what information companies can collect.[112] President Obama was unable to pass most of these laws through congress, and it is unsure what President Trump will do with regards to social media marketing ethics.
Social media marketing involves the use of social networks, consumer's online brand-related activities (COBRA) and electronic word of mouth (eWOM)[81][82] to successfully advertise online. Social networks such as Facebook and Twitter provide advertisers with information about the likes and dislikes of their consumers.[67] This technique is crucial, as it provides the businesses with a "target audience".[67] With social networks, information relevant to the user's likes is available to businesses; who then advertise accordingly. Activities such as uploading a picture of your "new Converse sneakers to Facebook[81]" is an example of a COBRA.[81][82] Electronic recommendations and appraisals are a convenient manner to have a product promoted via "consumer-to-consumer interactions.[81][81] An example of eWOM would be an online hotel review;[83] the hotel company can have two possible outcomes based on their service. A good service would result in a positive review which gets the hotel free advertising via social media. However, a poor service will result in a negative consumer review which can potentially harm the company's reputation.
MavSocial is a simple and affordable social media management platform used by thousands of marketers, businesses, and agencies to streamline their social media activities. The platform enables marketers to curate and store content, schedule and automate posts, engage with audiences, listen to industry trends, monitor analytics, build reports and collaborate with team members. MavSocial currently supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Tumblr and WeChat. Features include: - Content Management: Upload, store and manage all forms of content with AI-powered tagging - UGC Curation: Curate and obtain permissions for user-generated content - License Content: Access millions of free stock images - Campaign Planner: Create and track social media campaigns across multiple networks and see an overview with calendar view - Engage: Respond to comments and messages across all social networks - Listen: Monitor keywords, analyse trends and engage with specific topics - Reporting: Analyze performance by content, post, network or campaign - Advertising: Promote and boost your Facebook posts to your target audience - Teams & Brands: Organize workflows, assign tasks and set permissions for all social media activities by brands, teams, and users.
Planned content begins with the creative/marketing team generating their ideas, once they have completed their ideas they send them off for approval. There is two general ways of doing so. The first is where each sector approves the plan one after another, editor, brand, followed by the legal team (Brito, 2013). Sectors may differ depending on the size and philosophy of the business. The second is where each sector is given 24 hours (or such designated time) to sign off or disapprove. If no action is given within the 24-hour period the original plan is implemented. Planned content is often noticeable to customers and is un-original or lacks excitement but is also a safer option to avoid unnecessary backlash from the public.[92] Both routes for planned content are time consuming as in the above; the first way to approval takes 72 hours to be approved. Although the second route can be significantly shorter it also holds more risk particularly in the legal department.
TweetDeck is a social media dashboard application for management of Twitter accounts. TweetDeck interfaces with the Twitter API to allow users to send and receive tweets and view profiles. It was the most popular Twitter application with a 23% market share as of June 2009, following only the official Twitter website with 45.7% share for posting new status updates.

So first you need to do is to choose the channels which you want to use. The number of channels available in IFTTT is 276. After choosing the channel you need to activate it simply meaning that connecting your account to IFTTT. After that you can create as many recipes as you want. Like, If I get a new follower on Twitter, then shoot me an email (If This Then That).


Marketers target influential people on social media who are recognised as being opinion leaders and opinion-formers to send messages to their target audiences and amplify the impact of their message. A social media post by an opinion leader can have a much greater impact (via the forwarding of the post or "liking" of the post) than a social media post by a regular user. Marketers have come to the understanding that "consumers are more prone to believe in other individuals" who they trust (Sepp, Liljander, & Gummerus, 2011). OL's and OF's can also send their own messages about products and services they choose (Fill, Hughes, & De Francesco, 2013, p. 216). The reason the opinion leader or formers have such a strong following base is because their opinion is valued or trusted (Clement, Proppe, & Rott, 2007). They can review products and services for their followings, which can be positive or negative towards the brand. OL's and OF's are people who have a social status and because of their personality, beliefs, values etc. have the potential to influence other people (Kotler, Burton, Deans, Brown, & Armstrong, 2013, p. 189). They usually have a large number of followers otherwise known as their reference, membership or aspirational group (Kotler, Burton, Deans, Brown, & Armstrong, 2013, p. 189. By having an OL or OF support a brands product by posting a photo, video or written recommendation on a blog, the following may be influenced and because they trust the OL/OF a high chance of the brand selling more products or creating a following base. Having an OL/OF helps spread word of mouth talk amongst reference groups and/or memberships groups e.g. family, friends, work-friends etc. (Kotler, Burton, Deans, Brown, & Armstrong, 2013, p. 189).[86][87][88][89][89][89] The adjusted communication model shows the use of using opinion leaders and opinion formers. The sender/source gives the message to many, many OL's/OF's who pass the message on along with their personal opinion, the receiver (followers/groups) form their own opinion and send their personal message to their group (friends, family etc.) (Dahlen, Lange, & Smith, 2010, p. 39).[90]
You may have already heard, but chatbots are in. This comes as no surprise as they are the one digital tool that can communicate and resolve problems for your customers without the potential need for any human interruption. In addition to the above, chatbots integrate with the platforms that consumers now feel most comfortable interacting through: social media. Platforms such as Chattypeople make integrating an AI-powered chatbot into your social media strategy easy. These tools allow you to create a chatbot that:

Many people install a social media plugin and then forget about it – hoping that blog content will stand on its own two feet as something socially-worthy. But unless your respective social profiles are thriving in their own right, few people are going to take the time to share your content socially unless it’s somehow impactful to them, personally.


Although “followers” and the many other metrics are important, they are not the "be all and end all" to social media success. You need to show your audience that you are not just a robot. Integrate personality through humor and emotions into your posts so that your audience can relate to your brand. Social media is all about being social, and if your customers see the same types of posts time and time again, they will lose interest. Make your communications interactive by:

Social media has forever changed the way businesses and customers communicate. Your customers, no matter what business you own, are on social media – that is a fact. In 2017, 81% of U.S. Americans had a social media profile and that number is growing rapidly already in 2018. Your customers are here and you need to be too! Interacting with customers online is how brands retain their customers and capture new ones. If you’re not interacting and engaging with your customers on social media, your competitor will!
A tool's analytics capability is the overarching factor that will determine its usefulness because it takes all of the types of information mentioned earlier, turns them into data, and then displays them visually in compelling formats. A tool can gather all sorts of data but how the analytics piece of the tool disseminates the intelligence—and delivers the insights—is key to whether or not it can be used to accomplish planned business objectives. These objectives can include driving marketing campaigns, forecasting possible brand crises, and revealing new markets.
LinkedIn provides a variety of opportunities to put your best foot forward by showcasing your work and promoting yourself visually. Link to your articles in your profile, your portfolio in your achievements, and your slideshows as part of your background summary. Try to think of LinkedIn as a scrapbook of all of your shining professional successes and achievements.
Since social media marketing first came to be, strategists and markets have been getting smarter and more careful with the way they go about collecting information and distributing advertisements. With the presence of data collecting companies, there is no longer a need to target specific audiences. This can be seen as a large ethical gray area. For many users, this is a breach of privacy, but there are no laws that prevent these companies from using the information provided on their websites. Companies like Equifax, Inc., TransUnion Corp, and LexisNexis Group thrive on collecting and sharing personal information of social media users.[112] In 2012, Facebook purchased information from 70 million households from a third party company called Datalogix. Facebook later revealed that they purchased the information in order to create a more efficient advertising service.[113]
Are there industry events, media innovations, or consumer behaviors on which your content distribution can capitalize (e.g., livestreaming video consumption habits, device-specific capabilities like memojis, popular memes that are capturing attention)? How might these impact the tone/velocity you should adopt for distribution? Are there controversies or algorithm shifts that might be cause to reconsider their value to your brand?
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