Yes, I’ve mentioned Buffer in the past, and that’s because it really is a great, easy-to-use tool. Keeping up with sharing your content each day can be hard, and Buffer allows you to schedule multiple posts on different channels at once. This way, you can knock out a good amount of social distribution in one sitting, which is helpful for busy social media teams (and the thought leaders whose content is being shared).
What type of messaging? If we’re trying to generate clicks, then our message would be something simple like, “See the highest-quality heavy machinery you’ve seen in your life” or something like that. The appeal would likely be to the quality of our machines (because our audience probably cares more about that then price) and our CTA is to see our machines by clicking.
Social media platforms like Yelp and FourSquare are great for brick and mortar businesses looking to implement marketing on social media. Register on these sites to claim your location spot, and then consider extra incentives such as check-in rewards or special discounts. Remember, these visitors will have their phones in hand, so they will be able to write and post reviews. A lot of good reviews can significantly help sway prospective visitors to come in and build your business!
This platform is among the best developed of the free social media tools out there. It gives you a dashboard to allow you to overview the activity on your tweets, Facebook posts and whatever other social channels you have connected. It also allows you to schedule posts to all the social channels you have connected, so you can reach your audience exactly when the largest number of them are online.
Those who rely on Twitter to get their message across will find much to like about Followerwonk. This tool comes with a variety on analytics tool which will help you determine everything there is to know about your audience, including their location and the hours during which they are at their most active. This will enable you to target your posts and increase their impact, because they will be read by more people. You can also do the clever thing and integrate it with Buffer, and set it to post schedule posts automatically at the time your readers are on Twitter.

Additionally, social media management is cost-effective. Small businesses often have to do more with less when it comes to their marketing budget. Social media management allows you to experience significant results when it comes to lead generation and conversion. This eliminates high out of pocket costs that come along with traditional marketing tactics like billboards or TV ads.


Your social media strategy is your plan of attack. But in a space like this that literally changes by the day, with surprise newsfeed algorithm updates, new channels, and audiences always ready for something new, you need to remain flexible and keep your finger on the pulse of the internet to constantly improve without getting distracted by every new shiny object.
Every social media conversation surrounding your brand is important. And the more it spreads across the social network, the better your “reach” becomes. So reach is nothing but a metric that lets you understand how far you are able to connect with your audience. It gives you a fair idea of the potential size of your audience, which obviously gives you clarity on improving your approach.

When you first sign up for this management tool, it can seem a bit overwhelming. There are tabs and instructions everywhere. You’re given insight right away into certain statistics you don’t usually get with other tools. However, Sprout Social is different from the rest, because it focuses on the idea that communication and engagement between businesses and customers should be better and more open.


Twitter analytics was made available to all members some time ago now. It is a simple but useful tool to assess how you are doing on Twitter, and unlike the previous tools I have mentioned all the functionality is available for free, rather than it being a ‘Freemium’ service. It gives you a decent pallet of stats, such as profile visits, mentions, followers and tweet impressions. And you can see how these are changing month to month. It also shows you your top performing tweets for each month, which is great for assessing what goes down well with your audience.
Sendible has a range of pre-designed templates to help you create in-depth social media reports for your clients and team members. The ready-to-go social media reports provide an instant snapshot of your social activity. Alternatively, you can create your own report by choosing from over 250 modules. Once your reports are looking good, you can arrange to send them via email on a regular basis.
Rob Watts is PCMag's Business Analyst, writing reviews and features for a variety of business applications. He brings years of experience in editorial insights to the role, having previously worked as an editor for Keypoint Intelligence, an independent test laboratory for document imaging hardware and software. He spends his free time cooking and g... See Full Bio

Social Harvest is a lean, mean, and scalable data gobbling machine. Built with Go, extensible with virtually any other language via data streams and a RESTful API and supports both SQL and NoSQL databases. The customizable dashboard can accommodate the visualization of any data with widgets.Social Harvest is an open-source social media analytics and monitoring tool. It's goal is to help provide insight for social media for individuals and small businesses. It is not designed as an enterprise tool; however, there is nothing preventing the enterprise from finding value within it.One of the primary focuses of this tool is cost…
eClincher is a comprehensive platform but yet simple to use. It has all the essential features a social media management tool should have plus unique ones – auto posting with smart queues, social inbox, RSS feeds integration and auto posting, suggested content plus curation, influencer discovery, custom analytics reports, Canva integration, media asset management, free image library, URL shorteners, and more. Let’s look at a few of those.

Team tracking, collaboration, and oversight are also crucial elements in running a well-oiled social marketing team as a business grows. All of the tools reviewed support team activity such as response assignment and team member tracking, depending on the tier. But the marketing team features in Sysomos Expion, enhanced team collaboration in Sprout Social, and the well-integrated Discuss tab of Zoho Social stand out in particular, along with a nifty new Slack integration in Brand24. All of the products reviewed have geographic location, demographic, gender, and age stats as well, although the higher-end enterprise social analytics platforms (such as Synthesio and Sysomos) go beyond those basic demographics with deeper community analysis and return-on-investment (ROI) metrics.
ClickToTweet provides you with the easiest way to share, track and promote your content on Twitter. Twitter has struggled with growth over the last few years. Although it’s remained one of the most influential social media companies, it was widely reported new members weren’t signing up and that usage was declining. The latest numbers, however, reveal that Twitter has turned a corner and is once again on the upswing. Currently, the site boasts 328 million active monthly users, which is the strongest performance in two years. Twitter has been historically vague about disclosing its numbers. For example, it doesn’t like…
If you want to know what’s happening with your brand’s social networking sites you need social media monitoring tools. Before you reach for your wallet and start to spend money try out some of the free social media monitoring services. This way you will get an understanding of what is available and if you need any paid services to monitor social media.

Digital marketing encompasses many moving pieces that work together to generate interest, nurture leads, and close sales. However, it’s important that you know the ins and outs of each digital marketing tactic and how they can help your business if you want to get the most out of your marketing budget. Let’s start with the most common question – what is social media management?


Yelp consists of a comprehensive online index of business profiles. Businesses are searchable by location, similar to Yellow Pages. The website is operational in seven different countries, including the United States and Canada. Business account holders are allowed to create, share, and edit business profiles. They may post information such as the business location, contact information, pictures, and service information. The website further allows individuals to write, post reviews about businesses, and rate them on a five-point scale. Messaging and talk features are further made available for general members of the website, serving to guide thoughts and opinions.[56]
SocialOomph.com is a social media management tool to effectively automate social media platforms and is highly capable of managing all activities in Twitter, LinkedIn, Pinterest, RSS feeds, Tumblr, Plurk, App.net, and Facebook where it can even go as far as handling users’ blog activity. SocialOomph.com has features such as tweet scheduling, status and scheduling update, keyword tracking, blog posts scheduling, auto rss feeds, url shortener, follow-back and auto-dm, blog post creation, shares scheduling and automated update removal. SocialOomph gives information about users’ followers such as the ratio of accounts that they follow in comparison to the users and amount of…
We will use our primary Twitter handle as both a customer service channel and a broadcast/interaction channel instead of having 2 separate handles. Twitter will be used to make us feel extremely accessible to consumers – real humans at the other end in real time (so we will initial conversations wherever possible). This will be beneficial in developing brand awareness and putting a real face to the products bought elsewhere.
Your Twitter profile and tweets can get crawled and indexed by Googlebot and appear in both Google mobile and desktop search results. Google has been expanding how it displays tweets in Google Search. Tweet Indexation Rate Tool queries Google and returns the percentage of your indexed tweets, the Moz Page Authority, and number of other websites linking to your Twitter account.

A short film released on March 5, 2012, by humanitarian group Invisible Children, Inc. This 29-minute video aimed at making Joseph Kony, an International Criminal Court fugitive, famous worldwide in order to have support for his arrest by December 2012—the time when the campaign ends.[28] The video went viral within the first six days after its launch, reaching 100 million views on both YouTube and Vimeo.[29] According to research done by Visible Measures, the Kony 2012 short film became the fastest growing video campaign, and most viral video, to reach 100 million views in 6 days followed by Susan Boyle performance on Britain's Got Talent that reached 70 million views in 6 days.[30][31]
Scheduling: Social media management software gives the user a chance to plan and organize their social media activities, posts and other contents. It allows the business to schedule their posts and be able to post them when their target audience is most likely to view them. It certainly makes it easy for the user to know what to post and when by keeping an accurate calendar.
Faceless corporations are a thing of the past. These days, consumers care not only about what they buy, but also the type of company they’re buying from. Social Media has a 100% higher lead to close rate than outbound marketing. With this advantage, you can practice rapid response to build a connection with a customer, rather than putting them through the automatic recording steps via telephone.

This involves tracking the volume of visits, leads, and customers to a website from the individual social channel. Google Analytics[115] is a free tool that shows the behavior and other information, such as demographics and device type used, of website visitors from social networks. This and other commercial offers can aid marketers in choosing the most effective social networks and social media marketing activities.

The activity of tracking social media channels. Organizations measure and use social media analytics tools to find out where are the discussions about them, their competition and other topics of interest. Social media monitoring includes measuring opinions and sentiment of groups and influencers. It includes historical data and other information. The goal is to assess the reputation and be alerted to significant events taking place in social channels. — Dreamgrow
Did you know the average person spends 4 years looking down at their cell phone over a lifetime? To be honest, I’m somewhat surprised it’s not even more (but I suspect this number to increase). As I glanced around my family room on Christmas evening I noticed every one of my family members scrolling through their social feeds, excluding my nephew; he’s 6 months old, but oddly always gravitates towards the iPhone (although it’s typically just an attempt to eat it).
This platform is among the best developed of the free social media tools out there. It gives you a dashboard to allow you to overview the activity on your tweets, Facebook posts and whatever other social channels you have connected. It also allows you to schedule posts to all the social channels you have connected, so you can reach your audience exactly when the largest number of them are online.
If you don't already know some Boolean search basics, then life will become infinitely easier once you do. Boolean searches rely on specific modifiers such as parentheses, quotes, AND, NOT, and OR, along with Company, Keywords, Name, and Title, to find results related to the types of profiles for which you're looking. It's a good idea to embrace Boolean logic before investing in any particular toolset so you can test before you buy.
Kred is a social-media scoring system that seeks to measure a person’s online influence.Kred, which was created by the San Francisco-based social analytics firm PeopleBrowsr, attempts to also measure a person or company’s engagement, or as they call it, outreach. PeopleBrowsr hopes that that combination can offer a more informed metric for non-celebrities like entrepreneurs and those whom they follow and look to for advice.
Canva is a graphic design program that makes creating professional graphics and presentations easy — no graphic designer experience required. With Canva, you can create a social media graphic (at any size or dimension) using your own images or any of the millions of themes, graphics, icons, and fonts in Canva’s arsenal. You can also save your creations if you want to make a recurring series using the same branding.
So why should your business get involved? Aside from personal branding, these chats can greatly benefit your business by giving you the ability to discover new leads, build brand authority, develop strong relationships with influencers in your industry, and further expose your brand. Host your own chat or partner with a big brand to co-host a chat; you’ll grow your follower base substantially if it’s promoted well. Explore the resources in this post to get an idea of which re-occurring chats take place in your industry.
One more tool I came across with this year is viralpep. Some extraordinary features that outstands other social media management tools are – 50 Social Profile which you can maintain easily on a single platform, Unlimited Posting on social profiles, Scheduling Posts so you can manage your profiles more reliably, Manage a Team of 20 can help in conveying your messages, making the postings fast and easy, 24/7 Support of team for the client, Profile & Post Timezone while you are scheduling it becomes easy to set time, GIF Support, Like and Share, URL Shortener, Video Share, Link Preview is available, hashtag is supported & is Mobile Friendly.
Perhaps the hardest part of social media marketing is staying relevant. Even large brands find it difficult to connect with their fan base effectively at all times. One brand that is doing it extremely well right now is Wendy’s -- by having a dedicated social media manager, the company is able to be very fluid, responsive and engaging. Simply using a tool to schedule posts will not get you results.   - Arya Bina, Kobe Digital

This portion of research should be understandable and intuitive to you since your analyzing the business you work for. But if not, here are some ways that you can collect information on the structure of your business and its disposition toward social media, your business’ culture and its beliefs about social media, as well as the social media resources available at your business’ disposal.
2018 agency B2B B2B marketing Blog Blogging Branding business chatbots Content Marketing Digital Marketing eclincher eClincher features engagement facebook google influencer influencer marketing Instagram instagram business Instagram for business Instagram Stories Instagram tips leads LinkedIn LinkedIn Strategy marketing new features post approval publish on instagram SEO social media social media analytics social media automation social media content social media dashboard Social Media Engagement Social Media Management Social media marketing Social Media Strategies Social Media Strategy Social Media Tool strategy Twitter Video Marketing
If you want your audience to stay engaged, you need to be engaging. One great way to do this is to create social campaigns that run across all your social platforms. The important thing to note here is that anyone can run a contest or create a social campaign, so you need to make yours stand out by adding a charitable, inspirational, or emotional component. Any element that pulls at the heart strings works well. If your company already is involved with volunteer work, which many are, then this is one great way to inspire and engage your followers. I know what you’re thinking, it seems somewhat morally corrupt to use a charity relationship for marketing purposes, but on the other hand you’re promoting that organization and encouraging more people to get involved. So how do you apply this across several channels? Start by…
While there are a variety of options for larger organizations and agencies, the free plan just may suit your social media management needs. Buffer’s free plan includes the ability to manage three social profiles, schedule up to ten posts, utilize their browser extensions and mobile apps (iOS and android) feature, and create and schedule content using their image creator and GIF/video uploader.

2018 agency B2B B2B marketing Blog Blogging Branding business chatbots Content Marketing Digital Marketing eclincher eClincher features engagement facebook google influencer influencer marketing Instagram instagram business Instagram for business Instagram Stories Instagram tips leads LinkedIn LinkedIn Strategy marketing new features post approval publish on instagram SEO social media social media analytics social media automation social media content social media dashboard Social Media Engagement Social Media Management Social media marketing Social Media Strategies Social Media Strategy Social Media Tool strategy Twitter Video Marketing


I was the Editor of Smart Insights between 2015-2017. I managed the blog and you will find blog articles on a range of subjects- Marketing Technology trends and latest tech developments are a regular focus, as well as exploring key marketing concepts. You can get in touch with me on Twitter and connect with me on LinkedIn. The new Editor is Carolanne Mangles.
While the free plan is not super robust, it still allows for two queues (which is a destination to publish posts), the ability to schedule three posts per queue, link shortening, browser extensions, an integration with Zapier, as well as standard support. The free plan can also be used for a variety of social platforms like Google+, Facebook, LinkedIn, Twitter, and Tumblr. 
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