Monitor and post to multiple social networks, including Facebook and Twitter. Create custom reports from over 30 individual report modules to share with clients and colleagues. Track brand sentiment, follower growth, plus incorporate Facebook Insights and Google analytics. Draft and schedule messages to send at a time your audience is most likely to be online. HootSuite has the dashboard for your iPhone, iPad, BlackBerry, and Android.
You will want to get as specific as possible with this part. For example, if you identified your target market as parents it would be ok. However, if you identify your ideal customer as a parent that lives in the United States, is between 30 and 50 years of age, earns over $70,000, primarily uses Facebook and has an interest in outdoor activities you will have much more success.
Social networking websites allow individuals, businesses and other organizations to interact with one another and build relationships and communities online. When companies join these social channels, consumers can interact with them directly. That interaction can be more personal to users than traditional methods of outbound marketing and advertising. Social networking sites act as word of mouth or more precisely, e-word of mouth. The Internet's ability to reach billions across the globe has given online word of mouth a powerful voice and far reach. The ability to rapidly change buying patterns and product or service acquisition and activity to a growing number of consumers is defined as an influence network. Social networking sites and blogs allow followers to "retweet" or "repost" comments made by others about a product being promoted, which occurs quite frequently on some social media sites. By repeating the message, the user's connections are able to see the message, therefore reaching more people. Because the information about the product is being put out there and is getting repeated, more traffic is brought to the product/company.
Hootsuite and Zoho Social are close behind in offering a do-it-all social publishing and analytics hub for SMBs, and Buffer for Business is closing the gap with a packed feature release cadence to bolster its listening and influencer management chops. These are all tools that any social media manager or business user can operate with ease. They don't take a social data whiz and won't break your SMB's bank, but global brands with far more expansive listening requirements will want to consider enterprise offerings.
Taking care of your social media presence is just as important as providing brilliant content for your audience. Not only do you inform them about things they might find useful, but you can also interact with them and receive valuable feedback and ideas for topics, connect with other people in your field and establish collaboration, and reach out to influencers, among other things.
If Facebook is your game, then try out Social Insider: www.socialinsider.io. Social Insider allows digital marketers to compare their Facebook page with an unlimited number of competitors they want. They get all the history data, insights about paid growth vs. organic growth, active fans, posts and engagement insights. Hope it’s useful for you guys 🙂
Instagram lets you post images and videos, which are discoverable through hashtags. But there’s also Instagram Stories and Instagram Live, which lets you put out photos and videos with a 24-hour lifespan or share moments in real-time. This gives you the unique option of keeping your Instagram feed consistent and clean, while using Stories to test out ideas and share behind-the-scenes glimpses that have a more casual and personal production quality to them.
You’ve got a lot of room to make a great first impression. Specifically, 851 by 315 pixels. Your cover photo is a great way to introduce yourself. Share your passion for business by incorporating unique photos, a collage, directional cues like arrows pointing to the most important areas of focus on your Facebook page (like your store or offer) and more.
Social Engagement – eClincher offers a Social Inbox which lets users manage all their social media engagement and interactions in one place. We’re talking about tweets, DMs, mentions, comments, likes, shares, new followers, even YouTube and Facebook Ad comments. There are also social listening and monitoring features to help you monitor your brand or other mentions, interact with followers, and start new conversations.
While there are a lot of tools out there that let you monitor and publish to social accounts, we recommend platforms such as Hubspot where you can not only monitor and publish but also get closed-loop reporting data. That means you're not just seeing what channels drive the most engagement, but you can track further down the funnel to see what posts and channels drive actual leads and sales. - Ryan Short, MODassic Marketing
Social media marketing, or SMM, is a form of internet marketing that involves creating and sharing content on social media networks in order to achieve your marketing and branding goals. Social media marketing includes activities like posting text and image updates, videos, and and other content that drives audience engagement, as well as paid social media advertising.
This involves tracking the volume of visits, leads, and customers to a website from the individual social channel. Google Analytics is a free tool that shows the behavior and other information, such as demographics and device type used, of website visitors from social networks. This and other commercial offers can aid marketers in choosing the most effective social networks and social media marketing activities.
Twitter allows companies to promote their products in short messages known as tweets limited to 140 characters which appear on followers' Home timelines. Tweets can contain text, Hashtag, photo, video, Animated GIF, Emoji, or links to the product's website and other social media profiles, etc. Twitter is also used by companies to provide customer service. Some companies make support available 24/7 and answer promptly, thus improving brand loyalty and appreciation.
The other critical capabilities an enterprise gets at this level include greater contextual data customization tied directly to business goals. An enterprise also gets community and sentiment analysis that filters a wide social audience into defined market segments. These market segments offer clear opinions about a brand or product; the business can then tie that information to customer intent.
Zoho Social helps marketers to grow the social media presence of their brand with actionable insights focused on content and engagement. It provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones. Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed. Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Since social media marketing first came to be, strategists and markets have been getting smarter and more careful with the way they go about collecting information and distributing advertisements. With the presence of data collecting companies, there is no longer a need to target specific audiences. This can be seen as a large ethical gray area. For many users, this is a breach of privacy, but there are no laws that prevent these companies from using the information provided on their websites. Companies like Equifax, Inc., TransUnion Corp, and LexisNexis Group thrive on collecting and sharing personal information of social media users. In 2012, Facebook purchased information from 70 million households from a third party company called Datalogix. Facebook later revealed that they purchased the information in order to create a more efficient advertising service.
I have found that the most important part of these tools (other than the obviously time-saving) is their ability to auto-schedule posts when your account is most likely to see high engagement. It takes a certain amount of brain power to pick times for 10+ posts per day, and this a huge help. If you’d like to simply analyze your twitter sphere timing, Hubspot has a handy tool called TweetWhen which will select your most retweetable time of day, and Tweriod will select the best times to tweet.
“Over the last two years, the social network has repeatedly tweaked the system to show the top 300 or so items that it predicts each person will want to read,” according to a recent article by the New York Times. “Facebook argues that people prefer to see videos, photos, news articles and updates from their friends and family more than other brands. So over time, posts by businesses have shown up less frequently.” Facebook continues to push for more advertising so if your business wants traction it needs to be advertising. With all of that said you still need to use caution and tread lightly if you’re a budget conscious advertiser because with more and more competition prices are likely to rise. I’d also highly recommend retargeting with platforms like AdRoll because with retargeting you show your ads to people that have already expressed interest in your brand by visiting your site. I often see retargeting ads on the side of my Facebook News scan (i.e. the image below showing ads for two sites which I recently visited).
You’ve probably wondered: What type of posts are a “hit” with my audience? Which ones get the most shares and engagement? How do I get more leads through social channels? Thankfully, with a dashboard, you can stop the guesswork. By seeing what your audience clicked on, you can fine-tune into what your followers enjoy. Dashboards make it easy to analyze everything at once.
Monitor online mentions of your brand in real-time. Mediatoolkit will let you know about every article, hashtag or comment mentioning your business. Mention monitoring for 100+ million online sources. Find mentions from any source in the world: be it profiles on Twitter and Instagram, or updates from websites, blogs, and forums. Free version includes
Use the data you gather via social listening to analyze how your customers and prospects feel and what they need from your business. Your goal should be to make sure you have confidence in the data you are looking at, so you’ll need a comprehensive and extendable social analytics effort to ensure you can keep up with the latest demands. Once you understand the data, you have the opportunity to share the findings broadly across the business. We call this “operationalizing the data.”
Social Mention is a social media tool and a real time search platform for social reputation management and social listening management solution. Social Mention has features such as point-in-time social media search and analysis service, daily social media alerts, and a third-party API. Social Mention monitors social media properties directly including but not limited to Twitter, Facebook, FriendFeed, YouTube, Digg and Google. Social Mention has a scorecard which helps users to keep track of the online passion for their brand. (Passion is a measure of the likelihood that individuals talking about the user’s brand and will do so repeatedly.) Social…
Loomly is a social media calendar management tool that helps teams and individuals create and schedule content for social media networks including Facebook, Instagram, Twitter, Pinterest, Google+ & LinkedIn. Via an intuitive interface and innovative features, users can manage ideas for social posts, get live post optimization tips, preview social media posts, manage approval workflows, and automate post scheduling & analytics. Loomly is available as a web platform, with native mobile applications for iOS & Android.
Social networking sites such as Facebook, Instagram, Twitter, MySpace etc. have all influenced the buzz of word of mouth marketing. In 1999, Misner said that word-of mouth marketing is, "the world's most effective, yet least understood marketing strategy" (Trusov, Bucklin, & Pauwels, 2009, p. 3). Through the influence of opinion leaders, the increased online "buzz" of "word-of-mouth" marketing that a product, service or companies are experiencing is due to the rise in use of social media and smartphones. Businesses and marketers have noticed that, "a persons behaviour is influenced by many small groups" (Kotler, Burton, Deans, Brown, & Armstrong, 2013, p. 189). These small groups rotate around social networking accounts that are run by influential people (opinion leaders or "thought leaders") who have followers of groups. The types of groups (followers) are called: reference groups (people who know each other either face-to-face or have an indirect influence on a persons attitude or behaviour); membership groups (a person has a direct influence on a person's attitude or behaviour); and aspirational groups (groups which an individual wishes to belong to).
For example, say you want to increase online sales. Your social media strategy would be to promote more of your business’ products on your social platforms, whether that be in the app itself (Insta, Facebook, etc.) or through a link that redirects people back to your site. It’s at this point where you would also decide if your promotion efforts on social media will be paid, organic, or a combination of both.
Displaying your business’ personality through social media is one of the best ways to connect with your target audience. Your social media channels are just expanded opportunities for your brand’s voice, content, and interactions. A new customer may stumble upon your Instagram feed if they’re an avid Instagram user or a customer might be more likely to become a repeat purchaser if your online brand presence becomes more consistent and recognizable.
Another interesting tool I would like to introduce to you is the Blog2Social plugin. It has powerful options for easily sharing your posts across all popular social media networks in one easy step. You can optionally customize your posts for each network and automatically schedule your posts for the best times to share. The plugin is a big time saver for cross-promoting.
Team tracking, collaboration, and oversight are also crucial elements in running a well-oiled social marketing team as a business grows. All of the tools reviewed support team activity such as response assignment and team member tracking, depending on the tier. But the marketing team features in Sysomos Expion, enhanced team collaboration in Sprout Social, and the well-integrated Discuss tab of Zoho Social stand out in particular, along with a nifty new Slack integration in Brand24. All of the products reviewed have geographic location, demographic, gender, and age stats as well, although the higher-end enterprise social analytics platforms (such as Synthesio and Sysomos) go beyond those basic demographics with deeper community analysis and return-on-investment (ROI) metrics.
So first you need to do is to choose the channels which you want to use. The number of channels available in IFTTT is 276. After choosing the channel you need to activate it simply meaning that connecting your account to IFTTT. After that you can create as many recipes as you want. Like, If I get a new follower on Twitter, then shoot me an email (If This Then That).
5. Define communications strategy. In the social media era, a continuous communications strategy is necessary to engage your audience through the many channels available. Key issues here are defining the types of content value you offer through different social channels and the frequency. Integrating different digital channels including email marketing through a social media marketing hub is also a key issue here.
A good place to begin discovering what kind of data you need is by checking out your competition online. The various social networks (with Facebook, Instagram, LinkedIn, and Twitter being the core four) will give you a good picture of what data your rivals are getting and how they're getting it. Now look at deltas in their data that you can see because you're in their industry. What's missing?
So why should your business get involved? Aside from personal branding, these chats can greatly benefit your business by giving you the ability to discover new leads, build brand authority, develop strong relationships with influencers in your industry, and further expose your brand. Host your own chat or partner with a big brand to co-host a chat; you’ll grow your follower base substantially if it’s promoted well. Explore the resources in this post to get an idea of which re-occurring chats take place in your industry.
First, you need to understand what a strategy is, and isn’t it. A strategy should define the main aim of your social media presence and set the parameters for what it will deliver and how it will be delivered. It will be supported by a tactical plan that defines how the strategy will be delivered, including the channels, resource and budgets to achieve it.